Search thousands of topics on CostHelper.com

BROWSE ALL TOPICS >> babies & children  cars  consumer electronics health & personal care home & garden personal finance  pets  schools small business sports weddings
CostHelper > Small Business  > 800 Number

800 Number Cost


How Much Does an 800 Number Cost?

 
 average costMedium: Ranges from $.019/minute to $.073/minute 
post Post    

Toll-free numbers allow callers to reach small businesses without being charged for the call; the cost is borne by the small business. The assignment of numbers is managed through SMS/800, a service provided under a tariff with the FCC[1] . Numbers are provided to Responsible Organizations, primarily telecommunications companies, which then provide service to their customers. Originally limited to 800-number prefixes, today toll-free numbers may begin with: 800, 888, 877 or 866. Toll-free numbers do not require an additional line -- calls may be routed directly to a business, personal or mobile phone.

Typical costs:

  • The cost of offering a toll-free number primarily relates to the length of the call. There are variations in rates based on whether calls originate from within or out of the state where the business is based. Costs per minute may range from around .02 to more than .08, depending on the provider.
  • A comparison of rates at Tollfreenumber.org[2] shows consistency in state-to-state rates across the country, but wide variations in in-stage rates ranging from .019/min. in Chicago to .073/min. in New York. Minute-rounding increments and minimum call lengths for all regions were consistently 6 seconds and 18 seconds, respectively. A $2 usage fee applies for bills that are less than $20/month.
Related articles: Online Survey, Cell Phone Plan, Internet Phone Service, Long Distance Phone Calls

What should be included:
  • Time may be purchased in blocks of 6, 30 and 60-second intervals -- rates vary accordingly, with shorter increments billed at lower rates.
  • Businesses may also choose a vanity number -- one that spells out a name (e.g. 1-800-FLOWERS), based on the availability of the specific number which would spell out the name. No additional charge applies.
  • It is usage that you are paying for -- not the number itself. It is illegal for providers to sell numbers for a fee.
Shopping for an 800 number:
  • Consider your customer base and their need/demand for a toll-free number. If your service area generally draws from one area code, for instance, a toll-free number may represent an unnecessary expense. On the flip side, a toll-free number may add credibility to your business.
  • Virtually every long-distance provider offers toll-free numbers, so a good first step is to contact your current carrier to start with a baseline rate comparison.
  • It can also pay to "comparison shop." A list of all toll-free providers is available through the SMS/800 site . The SMS/800 also offers a Help Desk at 1-888-SMS-3300 (a toll-free, vanity number!).
  • Numbers are assigned on a "first-come, first-served" basis by entities with access to the SMS/800 database.
  • Be wary of companies or websites that offer to rent or lease you an 800-number. You should own your own number and should also be aware that the FCC requires that toll-free numbers be portable -- they can be transferred to a new provider if/when changing service providers.
post Post    
CostHelper News


Forgotten Expenses In a Home Addition Budget
Items like construction costs, permit fees or debris removal aren't the only expenses to consider when calculating the total costs of a home remodeling project. || Posted August 5 2013


7 Lesser-Known Discounts for the 50+ Crowd
As they age, members of the Baby Boomer generation don't like to admit that they're senior citizens, but they love getting discounts. It's kind of a quandary, because some of the best deals available are reduced prices for older folks. || Posted October 21 2013

‣ All CostHelper Blog Posts


What People Are Paying - Recent Comments


 

Comment On Your Experience With an 800 Number
 
Subject:  *
Amount Spent:  * per month
Provider:   
Comments: 
Purchased:  Year: 
City:  * State:  *
 
Information about you:
Email:  * Email addresses are not displayed.
Name:  This is the name we'll display with your post.
me on this computer
*=required field.
 



External Resources:
  1.  transition.fcc.gov/cgb/consumerfacts/tollfree.html
  2.  /www.businesstrust.us/order/tf/neworder/squeeze/low-toll-free-rates.html
More Small Business Topics
Check Out All Costs for Small Business How Much Does a Bookkeeper Cost? How Much Does a Fax Machine Cost? How Much Does an Event Planner Cost?

Search Thousands of Topics on CostHelper.com

 
Today's Featured Cost Articles

About CostHelper
CostHelper is based in Silicon Valley and provides consumers with unbiased price information about thousands of goods and services. Our writers are experienced journalists who adhere to our strict editorial ethics policy.

CostHelper Community
Portneuf medical hospital ER
Paid: 210.00
they told us that the bill for the ER visit was only $210. later on we receive a bill for $1000. i got around 4-6 blood tests. all im mad about is that they lied to us... [more]
-Gino Smile
Blood Tests Cost
Renovation ducting...never had central AC
Paid: 1250.00
Renovating a guest house that never had central AC, therefore had no ducting...owner removed the ceiling as it had to be replaced anyway... [more]
-CPace
Ductwork Cost
Flu symptoms
Paid: 5932.68
Couldn’t stand headache pain when I caught the flu in March 2019. Threw up pain relievers, couldn’t eat or drink. After 5 hours of pain decided to hit ER... [more]
-GayLynn
Emergency Room Visit Cost
Financing
Paid: 20000.00
How do people afford wells? No one finances?... [more]
-Kourtney
Well Drilling Cost
1 yr 23lb Male Neuter
Paid: 424.08
The price would have been $282.08, but I opted for the blood work and to have it done via laser versus scalpel. I was still surprised by the cost, but I didn't really have anything to compare it to... [more]
-Joelle
Dog Spay or Neuter Cost
Is this cost of tax preparation correct
Paid: 1845.00
Each year our tax preparation cost goes up faster than inflation. we started at $800.00 in 2012 and now our bill for preparing taxes this year is $1,845.00... [more]
-smallbizchris
Business Tax Preparation Cost