Search thousands of topics on CostHelper.com

BROWSE ALL TOPICS >> appliances babies & children  cars  consumer electronics health & personal care home & garden personal finance  pets  schools small business weddings
CostHelper > Small Business  > 800 Number

800 Number Cost


How Much Does an 800 Number Cost?

 
 average costMedium: Ranges from $.019/minute to $.073/minute 
post E-mail post Post  

Toll-free numbers allow callers to reach small businesses without being charged for the call; the cost is borne by the small business. The assignment of numbers is managed through SMS/800, a service provided under a tariff with the FCC[1] . Numbers are provided to Responsible Organizations, primarily telecommunications companies, which then provide service to their customers. Originally limited to 800-number prefixes, today toll-free numbers may begin with: 800, 888, 877 or 866. Toll-free numbers do not require an additional line -- calls may be routed directly to a business, personal or mobile phone.

Typical costs:

  • The cost of offering a toll-free number primarily relates to the length of the call. There are variations in rates based on whether calls originate from within or out of the state where the business is based. Costs per minute may range from around .02 to more than .08, depending on the provider.
  • A comparison of rates at Tollfreenumber.org[2] shows consistency in state-to-state rates across the country, but wide variations in in-stage rates ranging from .019/min. in Chicago to .073/min. in New York. Minute-rounding increments and minimum call lengths for all regions were consistently 6 seconds and 18 seconds, respectively. A $2 usage fee applies for bills that are less than $20/month.
Related articles: Online Survey, Cell Phone Plan, Internet Phone Service, Long Distance Phone Calls

What should be included:
  • Time may be purchased in blocks of 6, 30 and 60-second intervals -- rates vary accordingly, with shorter increments billed at lower rates.
  • Businesses may also choose a vanity number -- one that spells out a name (e.g. 1-800-FLOWERS), based on the availability of the specific number which would spell out the name. No additional charge applies.
  • It is usage that you are paying for -- not the number itself. It is illegal for providers to sell numbers for a fee.
Shopping for an 800 number:
  • Consider your customer base and their need/demand for a toll-free number. If your service area generally draws from one area code, for instance, a toll-free number may represent an unnecessary expense. On the flip side, a toll-free number may add credibility to your business.
  • Virtually every long-distance provider offers toll-free numbers, so a good first step is to contact your current carrier to start with a baseline rate comparison.
  • It can also pay to "comparison shop." A list of all toll-free providers is available through the SMS/800 site . The SMS/800 also offers a Help Desk at 1-888-SMS-3300 (a toll-free, vanity number!).
  • Numbers are assigned on a "first-come, first-served" basis by entities with access to the SMS/800 database.
  • Be wary of companies or websites that offer to rent or lease you an 800-number. You should own your own number and should also be aware that the FCC requires that toll-free numbers be portable -- they can be transferred to a new provider if/when changing service providers.
post E-mail post Post  
CostHelper News


10 Key Ways to Prepare for Extreme Snow
Forecasters are predicting a true nor'easter will hit the eastern and central states with rain, thunderstorms, ice, snow and high winds over the Thanksgiving weekend. It's crucial to plan ahead, before bad weather hits. || Posted November 26 2013


10 Most Popular Cosmetic Procedures Before the Holidays
With reunions and other get-togethers scheduled during the holiday season, most people want to look their best at this time of year. For some, that means filling in those wrinkles with a bit of botox, or having a nip and tuck down here and there. || Posted November 23 2013

‣ All CostHelper Blog Posts


What People Are Paying - Recent Comments


 

Comment On Your Experience With an 800 Number
 
Subject:  *
Amount Spent:  * per month
Provider:   
Comments: 
Purchased:  Year: 
City:  * State:  *
 
Information about you:
Email:  * Email addresses are not displayed.
Name:  This is the name we'll display with your post.
me on this computer
*=required field.
 



External Resources:
  1.  transition.fcc.gov/cgb/consumerfacts/tollfree.html
  2.  /www.businesstrust.us/order/tf/neworder/squeeze/low-toll-free-rates.html
More Small Business Topics
Check Out All Costs for Small Business How Much Does a Bookkeeper Cost? How Much Does a Fax Machine Cost? How Much Does an Event Planner Cost?

Search Thousands of Topics on CostHelper.com




Today's Featured Cost Articles

About CostHelper
CostHelper is based in Silicon Valley and provides consumers with unbiased price information about thousands of goods and services. Our writers are experienced journalists who adhere to our strict editorial ethics policy.

CostHelper Community
Insulation and labor of sump pump
Paid: 11000.00
My 87 year old mother was just told by Roto Rooter it would cost her 11,000 for a submersible sump pump to be instaled and connected to her city sewer... [more]
-Maryizene
Sump Pump Cost
Disposals
Paid: 265.00
$265.00 is about the going rate for a badger 5 disposal in the Cincinnati area.... [more]
-Mark45236
Garbage Disposal Cost
timing belt, water pump and thermostat
Paid: 800.00
My car over heated and the thermostat needle was fully up. They replaced the water pump, thermostat, timing belt and other old hoses once they were inside the engine...plus an oil change. in my 1998 Pathfinder. All is well after that... [more]
-CBG
Replacing a Timing Belt Cost
Dentures
Paid: 6000.00
This will be my second set of dentures. I've learned there are different types for different budgets. My first pair were premium and lasted over 25 years... [more]
-MaggieMae 368
Dentures Cost
Gift of love
Paid: 300.00
I just made my son's wedding cake. It was 4 tiers, with a rough frosting exterior. The frosting was made with real butter and whipping cream. The cake layers were baked from scratch. It cost $300 for the ingredients and supplies... [more]
-Debobo
Wedding Cake Cost
Home visit, euthanasia & communal cremation
Paid: 300.00
Our experience was very similar to Sharlene's in Anaheim. Our lab (70 lbs.) was almost 15. He was given a sedative (shot) first. We had the convertible couch bed open in the living room... [more]
-Mary K Swift
Pet Euthanasia Cost