Search thousands of topics on CostHelper.com

BROWSE ALL TOPICS >> appliances babies & children  cars  consumer electronics health & personal care home & garden personal finance  pets  schools small business weddings
CostHelper > Small Business  > Conference Calls

Conference Calls Cost


How Much Do Conference Calls Cost?

 
low costLow: Can Be Freeaverage costMedium: 3-Way Calling Can Run $4-$10 a Monthhigh costHigh: Flat Rates Start at $40-$100 a Month
post E-mail post Post   Comments (1)

A conference call allows anywhere from three to thousands of participants to listen to and participate in a telephone conversation, often while viewing a presentation (known as web conferencing). Also called an Audio Teleconference or ATC, conference calls can be used for client meetings, sales presentations, project updates, or seminars.

Typical costs:

  • The most basic conference call is three-way calling, where the person initiating the call adds a third person to the conversation. Several cell-phone companies and some land-line companies (such as Comcast) include this service for free; others charge a small fee (perhaps 60 cents-$2 per call or $4-$10 monthly.
  • Phone companies such as Skype[1] that provide telephone service over the Internet offer free conference calling for a limited number of participants, but participants all need access to a computer with an Internet connection. Some people report that the quality of Skype calls can be inconsistent, getting less clear when their Internet connection is busy.
  • Companies such as FreeConference.com[2] or FreeConferenceCall.com[3] provide basic conference calling services for free by having participants dial into what's known as a non-geographic number (NGN). There's no fee for the conference call, but participants often pay long-distance charges to their own phone carrier. Also, availability can be limited -- it might be hard to book a free call at peak hours. Generally free conference calling doesn't include support services such as the ability to see a list of who's on the line.
  • Paying for a conference calling service gives the organizer of the conference call more features (such as a toll-free number for those calling in to participate, or having the system call participants rather than making participant call in) and more control, including monitoring who's on the line or the ability to mute or drop participants. Charges can run 5 cents - 60 cents or more a minute per participant depending on what's included in the service, and most companies offer a flat monthly rate for high-volume users.
  • A 1-hour call with eight participants could run $25-$290, depending on the options and services provided. There can also be extra charges for features such as recording the conference call. Flat rates can start around $40-$100 a month for extremely basic service and go up into hundreds or thousands of dollars monthly depending on the number of calls and participants and other options included in the flat rate.
  • Reservationless (automated) calling is typically less expensive and allows you to initiate a conference call at any time. Operated-assisted conference calling is more expensive and must be pre-scheduled (up to 24 hours in advance), but is better for larger conferences with lots of participants -- having an operator manage the logistics while you are speaking can be helpful in making a well-organized and professional presentation.
Related articles: Internet Phone Service, Fax Service, Internet Access

What should be included:
  • Generally once you sign up with a free or automated/reservationless service, the person organizing the conference calls (often called the call administrator) is given a phone number and PIN/passcode number, and another phone number and PIN for participants to call in to the conference call. More premium or operator-assisted services also provide contact information to schedule phone calls and support features. ExpertVillage.com provides a video[4] explaining how free conference calling works.
Shopping for conference calls:
  • Before choosing a conference calling company, decide how often you might need to host a conference call, the average number of participants, if you need to control who talks and who listens, and whether a straight phone-to-phone conversation is enough or if you also want to share data or presentations on participants' computer screens.
  • If you know another business that regularly schedules conference calls, ask which service they use and how satisfied they are. Check with your local and long-distance carriers to see what sort of conference calling services they offer, then compare those with the services and prices provided by specialized conference calling companies. Before choosing, request a free demonstration of a conference call service.
  • There are literally hundreds of conference calling companies out there, including Adobe Acrobat Connect[5] , Conference Calls Unlimited[6] and Webex.com[7] .
  • Blogger ChrisPirillo.com[8] tracks feedback on various companies and AllConferenceServices.com provides ratings[9] for six of most popular companies.
post E-mail post Post   Comments (1)
CostHelper News


7 Ways to Stretch Your Reduced Food Budget
End of the year budgets are tight for everyone, especially in this economy.It's especially hard for the millions of Americans who depend on government programs like food stamps to help make ends meet. || Posted November 11 2013


7 Lesser-Known Discounts for the 50+ Crowd
As they age, members of the Baby Boomer generation don't like to admit that they're senior citizens, but they love getting discounts. It's kind of a quandary, because some of the best deals available are reduced prices for older folks. || Posted October 21 2013

‣ All CostHelper Blog Posts


What People Are Paying - Recent Comments
Used FreeConferenceCall
Amount: $0.00 per call
Posted by: Ed1234 in San Jose, CA.Posted: February 27th, 2009 02:02PM
Service: FreeConferenceCall.comFeatures:
Number of Callers: 5
I was pretty surprised to hear about these Free Conference Call services -- how do they make money? Anyway, when I was planning a bachelor party, we used a free service so all the groomsmen could dial in and talk. It was a 712 area code, but everyone had free long distance, so there was no charge for the call. It worked well and the conference call was clear. Because people dial a 712 # and have to enter a conference code, it might seem less professional for business or sales calls, but it seemed like a good fit if you wanted something free for a casual purpose. The hard part is getting everyone to call in on time!
Was this post helpful to you?   yes     no Report prohibited or spam


 

Comment On Your Experience With Conference Calls
 
Subject:  *
Amount Spent:  * per call
Service: Features: 
Number of Callers:   
Comments: 
Purchased:  Year: 
City:  * State:  *
 
Information about you:
Email:  * Email addresses are not displayed.
Name:  This is the name we'll display with your post.
me on this computer
*=required field.
 



External Resources:
  1.  www.skype.com/en/features/
  2.  www.freeconference.com/
  3.  www.freeconferencecall.com/
  4.  www.ehow.com/video_4989451_conference-calling-work.html
  5.  /www.acrobat.com/main/en/home.html
  6.  www.conferencecallsunlimited.com/
  7.  www.webex.com/
  8.  chris.pirillo.com/conference-calling/
  9.  www.allconferenceservices.com/conference-call-services-ratings.html
More Small Business Topics
Check Out All Costs for Small Business How Much Does a Fax Machine Cost? How Much Does an Event Planner Cost? How Much Do Business Cards Cost?

Search Thousands of Topics on CostHelper.com

 
Today's Featured Cost Articles

About CostHelper
CostHelper is based in Silicon Valley and provides consumers with unbiased price information about thousands of goods and services. Our writers are experienced journalists who adhere to our strict editorial ethics policy.

CostHelper Community
Sinus Infections - Steroid shot and sent home
Paid: 2753.00
I woke up having breathing problems. I went to nearby non-hospital THH office. Nurse took blood pressure and temperature. Dr came in the room and spent less than 10 minutes and stated I had sinus infection... [more]
-Bill Moore
Emergency Room Visit Cost
Mold Testing Pacific Palisades, CA
Paid: 800.00
It cost us 800. We were pleased with Knight Environmental consulting who we hired. They were very thorough. Friendly and respectful of our home.They checked everywhere in our 7000ft home and tested the air... [more]
-AMY SCHWARTZ
Mold Inspection Cost
extraction
Paid: 739.00
Had 3 extractions yesterday. The cost was 304.00 each extraction but with some kind of insurance plan you could get 30% off. The plan was 75.00 annually and came at a huge savings on the work as my final cost with the plan was 814... [more]
-Dental mess
Tooth Extraction Cost
McHenry MD - Suburban Propane
Paid: 3300.00
Just got my bill and in 5 weeks we supposedly used 356 gals. Hard to do when you are not there the entire time and you turned the thermostat to 60. They charged $.35 more per gallon then from 5 weeks ago. $3.42 per gallon... [more]
-Check your bill with Suburban
Propane Tank Cost
Laceration from stick
Paid: 25.00
Slipped and fell on a stick while running around on a hill, and recieved 2 lacerations on my right leg, one about an inch long and one about 2 inches long. Called my insurance asap (Kaiser) and they directed me to one of their Urgent Cares... [more]
-
Stitches Cost
Urinalysis was asked of me
Paid: 3920.00
This was supposed to cost $250. Total!$3,675. for a urinalysis. Not mentioned anywhere on ANY search was this required to get a card... [more]
-Nellie28
Medical Marijuana Card Cost